"To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections.
Control bucket flow cases and focus on non-starters. Ensuring documented feedback.
Ensuring legal guidelines are complied with while repossessing of products
Ensuring audit queries are complied with. Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.
Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.
Ensuring background and reference check of agencies / DCTs being appointed. Constant evaluation of DCTs and agencies. Identify and manage training needs for the CEs. Support collection officers in legal / police issues.
Ensuring timely and profitable disposal of seized stock & safe custody of seized products Visit Random customers."